FAQs
We are just as excited as you are to receive your new product.
Shipping times can vary and we work very closely with our carriers to ensure you receive your order as soon as possible.
Please allow 1-2 business days for your order to process at our warehouse before shipping. Orders that are shipped via ground shipping typically arrive in 5-7 business days.
*Please note that carrier processing can impact these time frames.
Our shipping policy is designed to be straightforward and customer-friendly, catering to various regions across the globe. We offer free shipping to certain countries and regions based on the order value, while other areas are subject to a flat shipping rate regardless of the order amount. Below are two tables detailing our shipping fees: one for countries where shipping fees are dependent on the order value, and another listing the flat shipping rates for other countries and regions.
Please refer to our shipping policy for specific costs：/shipping-policy
Just after your order has been successfully placed.
We adhere to the highest industry standards to protect your personal information when you checkout and purchase.
Your credit card information is encrypted during transmission using secure socket layer (SSL) technology, which is widely used on the Internet for processing payments. Your credit card information is only used to complete the requested transaction and is not subsequently stored.
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